Where We Ship
We ship across Canada and also offer delivery to the United States. Deliveries to PO boxes are not supported. Shipping is provided free for standard domestic orders within Canada.
Processing & Transit Times
Orders are typically processed within 1–3 business days. After processing, Canadian deliveries usually arrive within 3–7 business days. Shipments to the United States commonly take 5–10 business days after processing. These are typical timeframes and may vary by region or carrier circumstances.
Receiving Your Order
Please inspect your order when it arrives. If an item is damaged, missing or incorrect, contact [email protected] immediately with photos and your order number so we can advise how to proceed. For questions about delivery timing, include your order number when you contact us and we will respond as quickly as possible.
Using this information
Read this page together with the description of the item you are considering. Its wording helps explain store information without changing a condition stated elsewhere. If something remains unclear before an order, ask kilne Store for clarification.
This store’s delivery settings
Orders are normally prepared within 1-3 business days. Estimated Canadian transit after dispatch is 3-7 business days. These kilne Store settings control an order even when brand documentation shows a different estimate. Address questions may be sent to [email protected]; store address: 327-2nd Ave., Kelliher, SK, S0A 1V0, Canada.